In spite of all our
best efforts, accidents and incidents occasionally occur. These unplanned or
undesired events can adversely affect a company’s work operations and may
include work-related injuries, occupational illnesses, property damage, spills
and fires. Critically all incidents should therefore be thoroughly investigated
demonstrating a proven company-wide process of efficiency and effectiveness
linked to the Safety Management System (SMS). The more serious the incident the
more extensive the investigation.
However, even a minor
incident or near-miss incident also requires a thorough investigation as this
may reveal significant potential for a serious future incident should the
conditions be left uncorrected. While incidents seem to happen for obvious
reasons, there may be things that contribute to an accident which are not
always immediately apparent. Attendance on this training course will provide
you with the confidence and necessary professionalism to enable a thorough
Accident Investigation as soon as practicable after the event.
This
training course will highlight:
Why and who conducts an
investigation?
Investigation methodology, the
essential six-step process
Characteristics of an effective
incident/accident analysis programme
The two major components that
contribute to the cause of an incident
Why investigations must be
constructive, professional, credible and timely
Safety Management Systems on
promoting a pro-active Safety Culture
Training Objectives
What
are the Goals?
At
the end of this training course, you will learn to:
Develop the knowledge and skills
required to investigate all adverse events.
Understand the causes of accidents
and ill-health.
Understand the elements that
combine to form an accident.
Develop confidence &
professionalism in investigating, interviewing & reporting
Ensure all employees &
contractors are aware of the SMS and ‘Safety Culture’
Apply the legal requirements and
company procedures
Target Audience
Who is this Training Course for?
This Advanced
Accident Investigation & Reporting training course is suitable for those
officers who may become involved in these investigation as well as Managers
wishing to have a deeper knowledge of this process and crucially how it affects
the interpretation of the law, regulations and company procedures. This course is
suitable to a wide range of professionals but will greatly benefit:
HSE Officers
Supervisors
Inspectors
Advisors
Auditors
Team Leaders/Managers
Training Methods
How will this Training Course be Presented?
Participants to this course will receive a copy of a comprehensive
manual, copy of all slides and handout material with a thorough explanation of
all the related subjects covered by the seminar outline with the presenter
utilising a variety of proven learning teaching and facilitation techniques.
Student participation, is encouraged with syndicate work, DVD material, case
studies and assessments.
This
training course is designed to enable Safety Officers and others to understand
the concepts of Advanced Accident Investigation & Reporting, how to successfully
and professionally perform an effective investigation and to report
recommendations to management to elicit improvements in HSE and therefore
prevent re-occurrence.
Daily Agenda
Day
One: Incident and Accident Theories
Incident & Accident Analysis
Overview, exploring Accident Theory
Identify accident and incident
causation factors
What are the necessary conditions
for an accident to happen?
Unsafe Acts V. Unsafe Conditions:
Avoiding the “Blame Game”
Role of the HSE Team Leader and a
trained and prepared workforce during an Investigation
Links between Risk Assessment and
Incident Investigation
Factors that contribute towards
establishing a good safety culture?
Case Studies – organisation’s who
survived and those who failed
Day
Two: Investigation Methodology
Six-step accident investigation
process
Scene Protection and Examination -
Who should be involved at this stage
Listen and Learn, and Learn to
Look and Listen More
The importance of Note Taking v.
reliance on memory
Scene Photographs (+video) and
Sketching – equipment required
Case Studies
Day
Three: Root Cause Analysis
What is the “Root Cause” and why
is it important
Basic v. Root Cause: Getting from
“effect” to “cause”
What questions to ask to confirm
“Root Cause”
From Root Cause to Prevention
Consider the Human Error issues
Help to establish and maintain
regulatory due diligence
The role of policies, equipment
and training on accident prevention
Case Studies
Day
Four: Interviewing Techniques, Facts, Evidence & Witness Statements
Purpose and preparation for the
Interview
Who conducts the interview
Where to conduct an interview
Building Rapport with the witness
Obtaining Witness Statements
Forms and Format
Inculpatory and Exculpatory
statements
Group Exercise (Obtaining
Statements)
Day
Five: Report Writing & Practical Exercises
Forms, format and structure
Effective Writing Skills – simple,
self-explanatory and straightforward
Writing the Report – the aim is to
persuade and seek action
Help to prevent recurrence – cost
savings (human and financial)
Class exercise - Accident
Investigation based on case study
Class exercise - Produce the
outline of a suitable report from the above
Awarded Certificate
On successful completion of this training
course, Certificate will be awarded to
the delegates
